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KB손해보험

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◼︎ KB Insurance Direct App termination notice

 • The existing KB Insurance Direct app is scheduled to end its service on October 31, 2023. Please search/install the newly released “KB Insurance + Direct” in the store.

New address: https://play.google.com/store/apps/details?id=com.kbins.kbinsure&hl=ko-KR

◼︎ If the app cannot be installed/run

 • In the case of Android OS, due to the automatic update function, some apps may not be launched/installed while some apps are updated first. In this case, please try the following method.

☞ Access Google Play Store → Profile in the upper right corner → Settings → Network and environment settings → App auto-update → Select ‘Do not auto-update apps’ → Close Google Play Store and reconnect → Run KB Insurance Direct app

◼︎ Go to frequently asked questions and FAQs

 • If you need help installing/updating the app, authenticating/logging in, etc., please check the information in [Frequently Asked Questions > Site Use] at the link below.
https://me2.kr/txu4e

※ The more you try, the more you use KB Direct!
Experience car insurance and life health insurance with the easy and convenient KB Direct app.

◼︎ Direct insurance leading platform KB Direct
 • All insurance subscription/management tasks can be done on mobile without a visit, 365 days a year
 • Easy insurance premium calculation/subscription completed in just 3 minutes

◼︎ Easy to use
 • Insurance premiums can be calculated using mobile phone authentication/credit card authentication/Kakao Pay authentication/KB mobile authentication, etc.
 • If you are an electronic financial customer member, you can check your contract at any time.

◼︎ Visible benefits
 • You can experience events at the time of payment to receive more benefits such as car insurance, household health insurance, etc., so don’t miss out on the benefits.

◼︎ Specialized services
 • A service that automatically fills in scattered insurance or insufficient collateral by diagnosing my insurance.
 • Discount special contract for public transportation, a service unique to KB Direct

◼︎ User Guide

 • Operating hours: 24 hours a day, 365 days a year
 • customer service center :
(Emergency dispatch) ☎ 1544-0114 (24 hours a day, 365 days a year)
(Car Insurance) ☎ 1544-8516 (Weekdays 09:00 ~ 18:00)
(Life Health Insurance) ☎ 1644-6955 (Weekdays 09:00 ~ 18:00)

◼︎ Main services

 • Insurance products:
 - Car insurance (individual, corporate)
 - Two-wheeled vehicle insurance
 - Living health insurance (driver's insurance, home fire insurance, cancer insurance, actual cost insurance, dental insurance, children's insurance, pet insurance, overseas travel insurance, international student insurance, long-term business trip insurance, small business comprehensive insurance, one-day car insurance, one-day driver's insurance, Coverage analysis (insurance diagnosis)

 • Emergency dispatch: Emergency dispatch registration and reception information

 • Contract management/change: Insurance contract inquiry and consultation application, insurance premium payment, contract cancellation application, certificate issuance application, etc.

 • Compensation: Car compensation application, information on required documents, etc.

◼︎ Supported OS and devices

 - Android 6.0 or higher

 - Optimized for Samsung and LG smartphones (tablet not supported)

◼︎ Access permissions

[Required access rights]
- Mobile phone: access to phone privileges (when using the customer center phone)
- Photos/media/files: Access when attaching documents required for various special agreements
- Camera: Register mileage/black box photos and take various documents
- Location information: Confirm your location in case of emergency (breakdown) dispatch

[Optional access rights]
- Physical activity (health) when using KB walk

* You must grant the required permissions to use the app service.

◼︎ Security

To ensure safe financial transactions for KB Insurance Direct customers, this application cannot be used on smartphones that have forged or altered the app. (Use after initialization through the manufacturer's A/S center)

(Rooting refers to a state in which administrator privileges are obtained on a smartphone and the OS of the terminal is tampered with or modified with malicious code, etc.)

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